At Asim Furniture, we value your satisfaction and work hard to ensure that every piece we deliver meets our high standards of quality and craftsmanship. Please review our policy regarding returns, exchanges, and cancellations to understand our commitment to you.
1. No Returns or Exchanges
- Once a product is purchased, it is considered final sale. We do not accept returns or exchanges, so please make your selections carefully. When you purchase an item from Asim Furniture, it belongs to you, and we trust it will bring beauty and comfort to your space.
2. Damage Policy
- In the rare event that your item is damaged during transit or has a manufacturing defect, please reach out to us within 48 hours of delivery. We are here to assist with repairs or replacements as applicable. Our team will assess the damage and guide you through the support process to ensure your furniture meets the quality you expect from us.
3. Order Cancellations
- We understand that circumstances may change. Orders may be canceled within 24 hours of placement for a full refund. After 24 hours, the production or preparation process begins, and cancellations are no longer accepted.
- For custom or made-to-order items, cancellations are not permitted after 24 hours as these items are specifically crafted to your specifications.
4. Customer Satisfaction
- At Asim Furniture, we stand behind the quality of our products. While we do not accept returns, we are committed to helping you enjoy a positive experience with your furniture. Should you have any issues or questions, feel free to reach out to our customer service team, who are always here to assist.
Contact Us For support or inquiries, please contact our customer service team at asimashraf74@gmail.com, We are here to ensure your furniture from Asim Furniture serves you well for years to come.
Thank you for choosing Asim Furniture!